Privacy Policy
Last updated: November 18, 2025
Introduction
TerraGreen Asheville Artificial Grass respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: When you contact us or request a quote, we collect your name, email address, phone number, and property address.
- Project Details: Information about your artificial grass installation project, including property size, preferences, and special requirements.
- Communication Records: Records of our communications with you, including emails, phone calls, and messages through our contact forms.
- Website Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on pages.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide you with quotes and information about our artificial grass installation services
- To communicate with you about your project and answer your questions
- To schedule consultations and installations
- To improve our website and services based on your feedback and usage patterns
- To send you updates about our services, if you have opted in to receive them
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with service providers who assist us in operating our business (such as payment processors or scheduling tools), when required by law or to protect our rights, or with your explicit consent. All third-party service providers are required to keep your information confidential and use it only for the purposes we specify.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption for sensitive data, and limiting access to your information to authorized personnel only. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect some features of our website.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. If you wish to review the information we have about you, update your details, or request that we delete your information, please contact us. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at (828) 378-8141 or hello@ashevilleturfs.com.